Job Description
Join Detroit's premier healthcare team as a Medical Receptionist and become the heart of our patient care experience! We're urgently seeking a compassionate professional to manage our front desk operations at our state-of-the-art facility. This is an immediate opening with competitive compensation, comprehensive benefits, and growth opportunities within our expanding network. Ideal candidates thrive in fast-paced environments and possess exceptional organizational skills.
Why Join Us?
• Competitive hourly rate + performance bonuses
• Health, dental, and vision insurance
• Paid time off and retirement plans
• Continuing education stipends
• Supportive, patient-centered culture
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule and coordinate 50+ daily appointments across multiple specialties
- Maintain HIPAA-compliant electronic health records (EHR) systems
- Verify insurance coverage and process billing documentation
- Handle incoming calls and triage urgent medical inquiries
- Assist with medical forms preparation and patient education materials
- Collaborate with clinical staff to optimize patient flow and wait times
- Perform light inventory management for front office supplies
Qualifications
- Minimum 2 years medical front desk experience required
- Proficiency in EHR systems (Epic or NextGen preferred)
- Certified Medical Administrative Assistant (CMAA) or equivalent certification
- Expert knowledge of HIPAA regulations and medical terminology
- Exceptional multitasking abilities in high-volume settings
- Strong conflict resolution and customer service skills
- Ability to work flexible shifts including occasional weekends
- High school diploma or equivalent; college degree preferred