Job Description
Join our award-winning healthcare team in Greensboro, NC! We're urgently seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our patients. This is a unique opportunity to work in a fast-paced, patient-centered environment where your contributions directly impact patient care and operational excellence.
We offer competitive compensation, comprehensive benefits, and a supportive workplace culture focused on professional growth. If you thrive in dynamic healthcare settings and excel at multitasking, apply today!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule appointments across multiple specialties using EHR systems
- Verify insurance coverage and handle billing inquiries
- Maintain accurate patient records and confidential documentation
- Coordinate with clinical staff to optimize patient flow
- Answer multi-line phone system with professional etiquette
- Prepare and distribute correspondence/follow-up materials
Qualifications
- Minimum 1 year medical office/reception experience required
- Proficiency with EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional customer service and communication skills
- Ability to multitask in high-pressure environments
- High school diploma or equivalent; associates degree preferred
- Valid North Carolina driver's license (for occasional off-site duties)