Job Description
Join our award-winning healthcare team as a Medical Receptionist at Metro Health Partners! We're urgently seeking a compassionate professional to serve as the first point of contact for our patients. This full-time role offers competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in Detroit's healthcare community. If you thrive in fast-paced environments and excel at patient-centric service, apply today to start your rewarding career journey!
Responsibilities
- Greet and register patients efficiently while maintaining HIPAA compliance
- Manage appointment scheduling and coordinate with clinical teams
- Verify insurance information and process billing documentation
- Maintain accurate electronic health records (EHR) systems
- Handle patient inquiries and triage urgent calls appropriately
- Prepare exam rooms and ensure seamless patient flow
- Collaborate with billing department for payment processing
- Support administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in healthcare reception or customer service
- Proficiency in EHR systems (Epic, Cerner, or similar)
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and multitasking abilities
- Attention to detail with high accuracy in data management
- Ability to remain calm under pressure in busy clinical settings
- Basic computer skills and experience with MS Office Suite