Job Description
Join our award-winning Honolulu healthcare team as a Medical Receptionist and become the first point of contact for our patients. We're urgently seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Hawaii's premier medical facility.
As a key member of our front-desk team, you'll manage patient flow, coordinate appointments, and ensure seamless clinic operations. This urgent opening includes full training and opportunities for career advancement within our growing network.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule and confirm appointments using our EHR system (Epic experience preferred)
- Verify insurance coverage and collect patient payments accurately
- Maintain organized medical records and confidential patient information
- Coordinate with clinical staff to optimize patient flow and wait times
- Handle phone inquiries and triage urgent calls appropriately
- Prepare daily reports and manage administrative documentation
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of front desk or medical reception experience
- Proficiency with EHR systems (Epic, Athenahealth) and MS Office
- Excellent communication skills and ability to multitask in fast-paced settings
- Strong attention to detail and accuracy in data entry
- HIPAA compliance knowledge and confidentiality commitment
- Ability to work flexible hours including occasional weekends