Job Description
Join Our Dynamic Team in Honolulu!
We are urgently hiring a dedicated and professional Medical Receptionist to become the welcoming face of Kanuikapono Medical Center. If you thrive in a fast-paced healthcare environment and possess excellent organizational skills, we want to meet you.
As a Medical Receptionist, you will be the first point of contact for our patients, ensuring they receive exceptional service from the moment they walk through the door. We offer a competitive salary, comprehensive benefits, and a supportive culture that values your contribution to the community.
Why Apply?
- Competitive Pay: $18 - $22 per hour
- Health, Dental, and Vision Insurance
- Paid Time Off and Holiday Pay
- Opportunities for Professional Growth
Responsibilities
- Front Desk Management: Greet patients warmly, check them in, and answer phones with a professional and friendly demeanor.
- Scheduling: Manage appointment schedules using the EMR system, ensuring optimal provider availability and reducing wait times.
- Patient Intake: Collect and verify patient demographics and insurance information accurately to ensure seamless billing.
- Administrative Support: Maintain and update patient medical records, file documents, and prepare correspondence.
- Communication: Communicate effectively with patients, insurance companies, and medical staff regarding appointments and follow-ups.
- Financial Duties: Process payments, co-pays, and handle cash transactions accurately at the front desk.
- Compliance: Adhere to all HIPAA regulations and privacy laws to protect patient confidentiality.
Qualifications
- Education: High school diploma or GED required; Medical Assistant or Front Office Certification is a plus.
- Experience: Minimum of 1-2 years of experience in a medical front office or receptionist role.
- Technical Skills: Proficiency with EMR/EHR systems (e.g., Epic, AthenaHealth) and Microsoft Office Suite.
- Communication: Excellent verbal and written communication skills with a focus on customer service.
- Organization: Strong attention to detail and the ability to multitask in a busy environment.
- License: Basic Life Support (BLS) certification preferred.