Job Description
Join Raleigh Health Partners as a Medical Receptionist and enjoy the flexibility of non-traditional hours while making a meaningful impact in patient care. We're seeking a compassionate professional to manage our front desk operations with exceptional service and efficiency. This role offers adaptable scheduling options to support work-life balance.
Our modern medical facility prioritizes patient experience and staff well-being. You'll work in a collaborative environment with cutting-edge technology and a supportive team dedicated to excellence in healthcare administration.
Responsibilities
- Manage patient check-in/out processes with accuracy and professionalism
- Schedule appointments and maintain electronic health records
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff for patient flow optimization
- Answer multi-line phone system with exceptional etiquette
- Process payments and manage office inventory
- Maintain strict HIPAA compliance standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare admin
- Proficiency in EHR systems (Epic or NextGen a plus)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work flexible hours including evenings/weekends
- Basic knowledge of medical terminology and insurance processes
- Customer-focused with problem-solving mindset