Job Description
Join Lubbock Health Partners as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your work directly impacts community health.
Our ideal candidate thrives in fast-paced settings and values patient confidentiality. Training provided for EHR systems. Part-time positions available with morning, afternoon, and evening shifts to accommodate your lifestyle.
Responsibilities
- Manage patient check-in/out processes and schedule appointments efficiently
- Verify insurance coverage and collect co-pays accurately
- Maintain electronic health records (EHR) with strict HIPAA compliance
- Coordinate with clinical staff to ensure smooth patient flow
- Handle incoming calls and triage urgent matters appropriately
- Prepare and maintain patient charts and administrative documents
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare reception or front desk role
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Strong attention to detail with data entry accuracy
- Flexibility to work evenings/weekends as needed