Job Description
Join our dynamic healthcare team as a Medical Receptionist with flexible scheduling options. We're seeking a compassionate professional to serve as the first point of contact for patients in our Oakland clinic. Enjoy a supportive environment with competitive pay, comprehensive benefits, and work-life balance through adaptable shifts.
This role is perfect for students, parents, or career-changers seeking non-traditional hours. Our state-of-the-art facility offers modern amenities and a collaborative culture focused on patient-centered care.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Verify insurance coverage and handle billing inquiries
- Maintain accurate electronic health records (EHR) systems
- Coordinate with clinical teams for seamless patient flow
- Handle phone communications with professionalism and empathy
- Assist with administrative tasks including filing and correspondence
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency in EHR systems (Epic, NextGen) and MS Office
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Flexibility to work evenings/weekends as needed
- Bilingual (English/Spanish) highly desirable