Job Description
Join our patient-centered team at HealthFirst Medical Center as a Flexible Hours Medical Receptionist! We're seeking a compassionate professional to deliver exceptional front-desce service while supporting our healthcare mission. Enjoy schedule flexibility with morning, afternoon, or evening shifts (20-30 hours/week) in a modern, collaborative environment. This role is perfect for students, parents, or career changers seeking work-life balance without compromising impact.
Our ideal candidate thrives in fast-paced settings, values HIPAA compliance, and possesses excellent communication skills. You'll be the first point of contact for patients, ensuring smooth check-in processes, appointment coordination, and accurate documentation. We offer competitive pay, comprehensive training, and advancement opportunities within our growing network.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems (Epic experience preferred)
- Schedule and confirm appointments while optimizing provider calendars
- Verify insurance eligibility and collect co-payments accurately
- Maintain HIPAA-compliant patient records and confidential communications
- Coordinate with clinical staff regarding patient needs and rooming priorities
- Handle multi-line phone systems with professional call etiquette
- Process medical forms and assist with basic administrative tasks
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or front-desk healthcare role
- Proficiency with EMR software and Microsoft Office Suite
- Strong organizational skills with attention to detail
- Exceptional interpersonal and conflict-resolution abilities
- Knowledge of medical terminology and insurance protocols
- Flexibility to work between 8 AM - 6 PM shifts (including weekends)
- Ability to stand for extended periods and multitask effectively