Job Description
Join our award-winning healthcare team as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to deliver exceptional patient experiences at our state-of-the-art San Antonio facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your work directly impacts patient wellness.
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EMR
- Coordinate appointment scheduling with providers and specialty departments
- Verify insurance eligibility and collect co-pays accurately
- Handle confidential patient records with HIPAA compliance
- Assist with telehealth patient intake and virtual consultations
- Collaborate with billing department for claims processing
- Maintain clean and organized reception area
Qualifications
- Minimum 2 years medical office experience
- Proficiency in electronic health records (Epic preferred)
- Strong knowledge of insurance verification protocols
- Exceptional interpersonal and conflict resolution skills
- Ability to multitask in fast-paced clinical environments
- Certified Medical Assistant (CMA) or equivalent preferred
- Bilingual (English/Spanish) strongly preferred