Job Description
Join our award-winning healthcare team in the heart of Las Vegas! Desert Springs Medical Group is seeking a compassionate and professional Full-Time Medical Receptionist to be the first point of contact for our patients. In this vital role, you'll deliver exceptional patient experiences while supporting our clinical operations in a state-of-the-art facility. We offer competitive compensation, comprehensive benefits, and a supportive work environment where your contributions are valued.
Responsibilities
- Manage patient intake, check-in/check-out processes, and appointment scheduling using Epic EMR
- Verify insurance eligibility and collect co-pays accurately
- Handle patient inquiries via phone, email, and in-person with professionalism
- Maintain accurate medical records and confidential patient information
- Coordinate with clinical staff to ensure seamless patient flow
- Process billing forms and manage administrative tasks efficiently
- Assist in maintaining a clean, organized, and welcoming reception area
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of medical office reception or front desk experience
- Proficiency in EMR systems (Epic preferred) and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance verification
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Detail-oriented with excellent organizational abilities
- Must pass background check and drug screening