Job Description
Join Desert Sage Medical Center, a premier healthcare provider in Tucson, as a High Paying Medical Receptionist. We offer exceptional compensation, comprehensive benefits, and a supportive environment where your skills directly impact patient care. Our state-of-the-art facility values professionalism and growth, making this an ideal opportunity for career advancement in the healthcare sector.
As the first point of contact, you'll represent our commitment to excellence while managing critical administrative functions. We provide competitive pay, health insurance, paid time off, and ongoing professional development opportunities.
Responsibilities
- Manage patient scheduling, registration, and check-in/out procedures with precision
- Handle insurance verification, billing inquiries, and medical record maintenance
- Coordinate with clinical staff to ensure seamless patient flow and appointment efficiency
- Maintain HIPAA compliance and strict confidentiality of patient information
- Process payments, manage accounts receivable, and resolve billing discrepancies
- Train and mentor new reception staff on clinic protocols and systems
- Implement process improvements to enhance patient satisfaction and operational efficiency
Qualifications
- Minimum 3 years of medical office reception experience
- Proficiency in Epic, Athenahealth, or similar EMR systems
- Expert knowledge of medical terminology, insurance protocols, and billing codes
- Exceptional communication skills with ability to de-escalate sensitive situations
- Certified Medical Administrative Assistant (CMAA) or equivalent preferred
- Proven track record in patient satisfaction metrics and conflict resolution
- Ability to manage high-volume patient flow with meticulous attention to detail