Job Description
Join our award-winning healthcare team as a High Paying Medical Receptionist at Valley Regional Medical Center. We're seeking a professional with exceptional patient-facing skills to serve as the first point of contact in our busy specialty clinic. This premium position offers industry-leading compensation, comprehensive benefits, and career advancement opportunities in one of California's fastest-growing healthcare markets.
Our ideal candidate thrives in fast-paced environments, demonstrates meticulous attention to detail, and possesses a passion for patient advocacy. You'll work alongside world-class physicians and contribute to our mission of delivering exceptional care to Central Valley communities. Why choose us? Competitive salary, paid time off, medical/dental/vision insurance, 401(k) matching, and ongoing professional development.
Responsibilities
- Manage patient intake, check-in/check-out procedures with precision and empathy
- Coordinate complex scheduling across multiple specialties using Epic EHR system
- Verify insurance eligibility and handle billing inquiries with accuracy
- Maintain strict HIPAA compliance for all patient interactions and records
- Triage patient concerns and route to appropriate clinical staff
- Oversee front desk operations and supervise administrative support team
- Process medical forms, referrals, and correspondence efficiently
- Collaborate with billing department for revenue cycle optimization
Qualifications
- Minimum 3 years medical front desk experience in specialty clinic setting
- Expert proficiency with Electronic Health Records (Epic/NextGen preferred)
- Certified Medical Administrative Assistant (CMAA) or equivalent credential
- Proven ability to manage high-volume patient flow with composure
- Deep knowledge of insurance verification and medical billing processes
- Exceptional communication skills in English and Spanish (bilingual required)
- Experience with multi-line phone systems and office management
- Strong attention to detail with zero-error record-keeping