Job Description
Join Cincinnati's premier healthcare provider as a Medical Receptionist and earn top-tier compensation in a dynamic, patient-centered environment. We're seeking a polished professional to serve as the first point of contact for our diverse patient population. Enjoy comprehensive benefits, career advancement opportunities, and a collaborative culture that values excellence. If you're ready to elevate your career in healthcare administration, apply today!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments across multiple specialties using Epic EMR
- Verify insurance coverage and collect co-payments accurately
- Maintain secure patient records and confidential communications
- Coordinate with clinical staff to optimize patient flow
- Handle billing inquiries and resolve patient concerns
- Support administrative tasks including supply inventory and document management
Qualifications
- 3+ years of medical reception or front desk experience
- Proficiency in EMR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional interpersonal and conflict-resolution skills
- High school diploma or equivalent (college degree preferred)
- Ability to multitask in a fast-paced clinical setting
- Experience with HIPAA compliance and patient privacy