Job Description
Are you an organized and professional individual seeking a rewarding career in the healthcare sector? Buffalo Family Health & Wellness Center is currently hiring a detail-oriented Medical Receptionist to join our esteemed team in Buffalo, NY.
We pride ourselves on providing exceptional patient care and are looking for a team member who shares our commitment to excellence. In return, we offer a competitive salary package, comprehensive benefits, and a supportive work environment that fosters professional growth.
Responsibilities
- Greet patients warmly and professionally, managing the check-in process efficiently.
- Accurately schedule and confirm patient appointments using electronic health record (EHR) systems.
- Verify patient insurance eligibility and process payments and co-pays.
- Answer incoming calls, manage voicemails, and route inquiries to the appropriate department.
- Maintain the reception area, waiting room, and medical records to ensure a clean and organized environment.
- Assist with administrative tasks such as faxing, filing, and data entry.
- Handle sensitive patient information with strict adherence to HIPAA compliance standards.
Qualifications
- High School Diploma or GED is required.
- Previous experience in a medical front-desk or administrative role is highly preferred.
- Proficiency in Microsoft Office Suite and EMR software (e.g., AthenaHealth, Epic).
- Excellent verbal and written communication skills.
- Ability to multitask effectively in a fast-paced, high-volume environment.
- Professional demeanor with a strong focus on customer service and patient satisfaction.
- Ability to stand for extended periods and lift up to 20 lbs as needed.