Job Description
Join our dynamic healthcare team as an Immediate Hire Medical Receptionist at Oakland Medical Group. We're seeking a compassionate professional to be the first point of contact for our diverse patient community. This is your opportunity to make a real impact while advancing your career in a supportive environment with competitive benefits and growth potential.
Why Join Us?
• Modern facility with cutting-edge technology
• Comprehensive health, dental, and vision benefits
• Paid time off and retirement plans
• Ongoing training and professional development
Responsibilities
- Manage patient check-in/out processes with precision and empathy
- Answer multi-line phone system, schedule appointments, and verify insurance
- Maintain accurate patient records using EHR systems (e.g., Epic, Cerner)
- Process billing forms and assist with insurance claims
- Coordinate with clinical staff to ensure seamless patient flow
- Uphold HIPAA compliance and strict confidentiality standards
- Prepare correspondence and maintain organized filing systems
Qualifications
- Minimum 2 years medical front desk/reception experience
- Proficiency in EHR software and Microsoft Office Suite
- Certified Medical Assistant (CMA) or Medical Administrative Assistant preferred
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environments
- Knowledge of medical terminology and insurance protocols
- High school diploma or equivalent; college degree a plus
- Valid CPR certification (or willingness to obtain)