Job Description
Join our award-winning medical team in Atlanta! We're seeking an energetic Medical Receptionist to deliver exceptional patient experiences at our state-of-the-art facility. As the first point of contact, you'll be instrumental in creating a welcoming environment while supporting our healthcare providers. Enjoy competitive pay, comprehensive benefits, and a supportive culture focused on professional growth.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments across multiple specialties using EHR systems
- Verify insurance coverage and collect co-pays accurately
- Maintain organized patient records and confidential documentation
- Coordinate with clinical teams to ensure smooth patient flow
- Handle incoming calls and triage urgent requests appropriately
- Assist with administrative tasks including billing and data entry
Qualifications
- Minimum 1 year medical front desk/reception experience required
- Proficiency in EHR systems (Epic or NextGen preferred)
- Exceptional communication and multitasking abilities
- Knowledge of HIPAA compliance and medical terminology
- Strong problem-solving skills in high-volume settings
- High school diploma or equivalent; certification preferred
- Ability to work flexible hours including occasional weekends