Job Description
Join our award-winning medical team as a Lead Medical Receptionist at Premier Health Partners. We're seeking a polished professional to elevate our patient experience at our state-of-the-art facility in Stockton. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your administrative expertise directly impacts patient care quality. Ideal for candidates with 3+ years of medical front desk experience looking to advance their healthcare career.
Responsibilities
- Manage patient registration, scheduling, and insurance verification with precision
- Train and mentor junior reception staff on HIPAA compliance and clinic protocols
- Coordinate complex multi-specialty appointments and urgent care triage
- Maintain accurate electronic health records (EHR) in Epic systems
- Handle confidential patient communications with empathy and discretion
- Oversee inventory management for medical supplies and office equipment
- Collaborate with billing department to resolve insurance discrepancies
Qualifications
- 3+ years of medical reception experience in a multi-specialty clinic
- Expert proficiency in EHR systems (Epic/NextGen preferred)
- Certified Medical Administrative Assistant (CMAA) or equivalent
- Proven ability to manage high-volume patient flow in fast-paced environments
- Deep knowledge of HIPAA regulations and medical billing codes
- Exceptional conflict resolution and multitasking abilities
- Spanish bilingual proficiency strongly preferred