Job Description
Join Sacramento Elite Healthcare as a Lead Medical Receptionist and elevate your career in a premium healthcare environment. We offer industry-leading compensation, comprehensive benefits, and a dynamic team dedicated to excellence. If you're a skilled professional seeking a high-impact role with growth opportunities, this is your chance to shine.
Responsibilities
- Manage patient check-in/out processes with exceptional efficiency and empathy
- Coordinate complex appointment scheduling across multiple specialties
- Handle insurance verification and billing inquiries with precision
- Maintain electronic health records (EHR) systems with 100% accuracy
- Serve as primary liaison between patients, physicians, and clinical staff
- Train and mentor junior reception staff on operational excellence
- Implement workflow improvements to enhance patient experience
Qualifications
- 3+ years of medical reception experience in a high-volume practice
- Expertise in Epic or EHR systems
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional communication and conflict resolution skills
- Proficiency in medical terminology and insurance protocols
- Ability to thrive in fast-paced, high-stress environments
- Strong attention to detail and organizational abilities