Job Description
Join Sacramento's premier healthcare facility as a Lead Medical Receptionist and become the cornerstone of patient experiences. We're seeking a polished professional to manage front desk operations at our state-of-the-art clinic. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities in a supportive environment.
As the first point of contact, you'll embody our commitment to excellence while handling critical administrative functions. This role offers upward mobility into practice management for high performers.
Responsibilities
- Coordinate patient intake, scheduling, and insurance verification with precision
- Manage electronic health records (EHR) systems and maintain HIPAA compliance
- Lead front desk team during peak hours and resolve complex patient inquiries
- Process billing codes and assist with revenue cycle management
- Collaborate with clinical teams to optimize patient flow and satisfaction
- Implement clinic policies and train new reception staff
Qualifications
- 3+ years medical reception experience in a high-volume practice
- Expertise in Epic or EHR systems with certification preferred
- Exceptional communication skills with multilingual capabilities a plus
- Proven ability to manage complex scheduling and billing scenarios
- Strong leadership experience with staff training responsibilities
- Certified Medical Administrative Assistant (CMAA) credential