Job Description
Join Harborview Medical Center's award-winning team as our Lead Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients in Jersey City. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a state-of-the-art healthcare facility. If you thrive in fast-paced environments and excel at patient coordination, apply today to become part of our patient-centered mission.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Coordinate insurance verification and billing documentation
- Assist providers with clinical support tasks and EMR management
- Handle confidential patient communications with empathy and discretion
- Maintain organized medical records and office workflows
- Train and mentor new reception staff on protocols
Qualifications
- Minimum 2 years' medical reception experience
- Proficiency in EMR/EHR systems (Epic preferred)
- Certified Medical Administrative Assistant (CMA) credential
- Exceptional multitasking and organizational abilities
- Strong knowledge of HIPAA compliance standards
- Associate's degree in healthcare administration or related field