Job Description
Join our award-winning medical practice as a Lead Medical Receptionist and unlock exceptional earning potential in Plano's thriving healthcare sector. We're seeking a polished professional to serve as the first point of contact for our high-net-worth patients, delivering five-star service while managing complex administrative workflows with precision. Enjoy comprehensive benefits, flexible scheduling, and career advancement opportunities in a state-of-the-art facility.
Why work with us? Our compensation package includes:
- Industry-leading salary with performance bonuses
- 100% paid health/dental/vision premiums
- 401(k) with 6% employer match
- Paid CEU certifications
- Tuition reimbursement program
Responsibilities
- Manage patient intake and registration for 50+ daily appointments using Epic EHR system
- Coordinate complex insurance verification and billing for multi-specialty practice
- Lead front-desk team during peak hours, ensuring HIPAA compliance protocols
- Handle sensitive financial transactions and payment processing for high-value services
- Maintain immaculate patient records with 99.8% accuracy rate
- Collaborate with clinical staff to optimize patient flow and experience
- Implement new patient onboarding procedures for VIP clientele
Qualifications
- 3+ years of medical reception experience in multi-specialty practice
- Expertise in Epic EHR and advanced insurance verification systems
- Certified Medical Administrative Assistant (CMAA) preferred
- Proven ability to manage high-pressure situations with diplomacy
- Exceptional attention to detail with zero-error financial documentation
- Spanish bilingual proficiency required
- Proficient in Microsoft Office Suite and scheduling software
- Background check and drug screening mandatory