Job Description
Join our award-winning healthcare team in sunny Chula Vista! We're seeking a compassionate Medical Receptionist to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in one of California's most vibrant communities.
As a key member of our front desk staff, you'll ensure seamless patient experiences while supporting our medical professionals. Ideal opportunity for detail-oriented individuals passionate about healthcare excellence.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Schedule appointments and coordinate with multiple departments
- Verify insurance information and collect copays accurately
- Maintain confidential medical records and HIPAA compliance
- Handle multi-line phone system and triage patient inquiries
- Process medical forms and maintain digital health records
- Collaborate with clinical staff to optimize patient flow
- Assist with inventory management of front office supplies
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years of medical reception/front desk experience
- Proficiency in EHR systems (Epic/Medent a plus)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to maintain composure in fast-paced healthcare settings
- Detail-oriented with excellent organizational skills
- Valid California driver's license and reliable transportation