Job Description
Join Detroit Health Solutions as a Medical Receptionist and become the first point of contact for our patients in a fast-paced healthcare environment. We're seeking a compassionate professional to manage front desk operations, ensuring seamless patient experiences while supporting our medical team. If you thrive in dynamic settings and excel in administrative excellence, apply today to advance your career in Detroit's thriving healthcare sector.
Responsibilities
- Manage patient check-in/out processes using EMR systems
- Schedule appointments and coordinate with medical staff
- Verify insurance coverage and collect co-pays
- Maintain accurate patient records and confidential files
- Handle multi-line phone systems and triage calls
- Prepare exam rooms and maintain reception area
- Process billing forms and insurance claims
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception/front desk experience
- Proficiency in EMR/EHR systems (Epic preferred)
- Strong knowledge of medical terminology
- Excellent customer service and communication skills
- Ability to multitask in high-pressure environments
- Basic knowledge of HIPAA compliance