Job Description
Join our award-winning healthcare team as a Medical Receptionist in beautiful Honolulu! We're seeking a compassionate professional to deliver exceptional patient experiences in our hybrid remote-friendly environment. This role combines in-person patient interactions with remote administrative support, offering flexibility while maintaining our high standard of care. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make a meaningful impact in patients' lives.
Responsibilities
- Manage patient check-in/out processes using EHR systems
- Schedule appointments efficiently across multiple departments
- Verify insurance eligibility and collect co-pays
- Coordinate telehealth and in-person visits seamlessly
- Maintain HIPAA-compliant patient records
- Resolve billing inquiries and process payments
- Support remote administrative tasks as needed
Qualifications
- 1+ years medical office experience required
- Proficiency with EHR systems (Epic preferred)
- Strong remote work capabilities and self-discipline
- Excellent communication and conflict resolution skills
- Knowledge of HIPAA and healthcare regulations
- Ability to thrive in hybrid work environments
- High school diploma or equivalent (degree preferred)