Job Description
Join our award-winning healthcare team as a Medical Receptionist at Anaheim Medical Center! We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your skills truly make a difference in our community's health.
Responsibilities
- Manage patient check-in/out procedures with accuracy and empathy
- Schedule appointments and maintain electronic health records (EHR)
- Verify insurance coverage and process billing documentation
- Coordinate with clinical staff for seamless patient flow
- Handle incoming calls and triage urgent requests
- Prepare exam rooms and maintain reception area cleanliness
- Assist with administrative tasks including filing and data entry
Qualifications
- Minimum 1 year medical office reception experience
- Proficiency in EHR systems (Epic/NextGen preferred)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional customer service and conflict resolution skills
- Ability to multitask in fast-paced clinical environment
- High school diploma or equivalent; certification preferred
- Bilingual (English/Spanish) highly desirable