Job Description
Join Columbus Medical Group as a Medical Receptionist and become the heart of our dynamic healthcare team. We offer industry-leading compensation, comprehensive benefits, and a supportive environment where your professional growth is prioritized. Our state-of-the-art facility in downtown Columbus provides an exceptional patient experience, and we're seeking a dedicated professional to elevate our front desk operations. If you're passionate about healthcare excellence and ready to earn premium compensation, apply today to start your rewarding career journey with us.
Responsibilities
- Deliver exceptional patient experiences through warm, professional front desk interactions
- Manage multi-line phone systems and triage patient inquiries with precision
- Schedule appointments efficiently across multiple departments using EMR systems
- Verify insurance eligibility and maintain accurate patient records
- Coordinate with clinical teams to ensure seamless patient flow
- Process payments and manage billing documentation
- Maintain HIPAA compliance in all patient communications
Qualifications
- 3+ years of medical reception or healthcare front desk experience
- Proficiency in EMR/EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional multitasking abilities with attention to detail
- Professional demeanor with exceptional conflict resolution skills
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Ability to work flexible hours including occasional weekends