Job Description
Join our award-winning healthcare team in the heart of Seattle! We're seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our patients. You'll play a vital role in delivering exceptional patient experiences while supporting our medical staff in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in one of America's most vibrant cities.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Answer multi-line phone system and triage calls efficiently
- Verify insurance coverage and maintain accurate patient records
- Coordinate with medical staff to ensure seamless patient flow
- Process billing inquiries and collect co-pays
- Maintain HIPAA compliance and confidentiality standards
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 2+ years medical front desk or administrative experience
- Proficiency with EMR systems (Epic, Athenahealth, or similar)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Knowledge of medical terminology and insurance protocols
- Ability to remain calm under pressure in healthcare settings
- Valid Washington State driver's license (if required for travel)