Job Description
Join our award-winning healthcare team as a Medical Receptionist at Premier Health Solutions in Toledo, OH! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive benefits, a supportive work environment, and opportunities for growth in one of Ohio's leading medical practices. If you're passionate about patient care and thrive in fast-paced settings, apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Schedule appointments and coordinate with multiple departments
- Verify insurance information and collect co-pays accurately
- Maintain confidential patient records in compliance with HIPAA
- Handle patient inquiries via phone and in-person with empathy
- Assist with medical forms completion and documentation
- Collaborate with clinical staff to ensure smooth patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare front desk or reception
- Proficiency with EMR/EHR systems (Epic/Meditech a plus)
- Strong knowledge of medical terminology and billing procedures
- Exceptional customer service and communication skills
- Ability to multitask in high-pressure environments
- Detail-oriented with strong organizational abilities
- Valid CPR certification (or willingness to obtain)