Job Description
Join our award-winning healthcare team at Boston Healthcare Group, where patient care meets excellence. We're seeking a compassionate Medical Receptionist to be the first point of contact for our patients in our downtown Boston practice. Enjoy competitive benefits, professional growth opportunities, and a supportive environment dedicated to your success.
Responsibilities
- Manage patient check-in/out processes efficiently
- Schedule and confirm appointments via phone and digital systems
- Maintain accurate electronic health records (EHR) and patient files
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff for patient flow optimization
- Assist with administrative tasks including data entry and filing
Qualifications
- Minimum 1 year medical reception/front desk experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Basic medical terminology knowledge required
- Ability to multitask in a fast-paced environment