Job Description
Join our award-winning healthcare team as a Medical Receptionist at Portland Health Partners! We're seeking a compassionate professional to be the welcoming face of our practice. In this vital role, you'll manage patient flow, coordinate appointments, and ensure seamless operations in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth within our renowned healthcare network.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule and coordinate patient appointments across multiple departments
- Verify insurance coverage and collect accurate patient information
- Maintain organized medical records and HIPAA-compliant documentation
- Handle incoming communications professionally (phone, email, in-person)
- Assist with billing procedures and insurance claims preparation
- Collaborate with clinical staff to ensure optimal patient experience
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of experience in medical reception or healthcare administration
- Proficiency with electronic health records (EHR) systems
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-volume environment
- Certification in HIPAA compliance and medical billing preferred