Job Description
Join our award-winning healthcare team as a Medical Receptionist at Riverside Medical Group! We're seeking a compassionate professional to deliver exceptional patient experiences at the forefront of our practice. With state-of-the-art facilities and a commitment to community health, you'll thrive in an environment that values growth and work-life balance. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make a real difference in patients' lives every day.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Schedule appointments and maintain accurate medical records
- Handle insurance verification and billing inquiries
- Coordinate communication between patients, providers, and departments
- Maintain organized reception areas and ensure HIPAA compliance
- Assist with administrative tasks including data entry and filing
Qualifications
- High school diploma or equivalent required; medical office certification preferred
- 1+ years of medical reception or healthcare experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Excellent communication and multitasking abilities
- Strong knowledge of medical terminology and insurance protocols
- Customer-focused mindset with conflict resolution skills
- Ability to maintain confidentiality and professional discretion