Job Description
Join our award-winning healthcare team at HealthFirst Medical Group as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients in our state-of-the-art Richmond facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a daily difference. Apply today to become part of Virginia's leading patient care network!
Responsibilities
- Manage patient scheduling, registration, and check-in processes with precision
- Handle incoming calls and triage inquiries to appropriate departments
- Verify insurance coverage and collect co-pays efficiently
- Maintain accurate electronic health records (EHR) documentation
- Coordinate patient flow to minimize wait times
- Assist with administrative tasks including billing inquiries
- Support clinical staff with patient preparation and rooming
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical reception or front desk role
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Exceptional interpersonal and communication skills
- Ability to multitask in fast-paced clinical environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology and billing practices