Job Description
Join our award-winning healthcare team as a Medical Receptionist at Albuquerque Health Partners! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive benefits, career growth opportunities, and a supportive environment in New Mexico's largest medical network. Your expertise will directly impact patient satisfaction and clinic operations.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes
- Handle insurance verification and billing documentation
- Coordinate with clinical staff for patient flow and appointment management
- Maintain accurate electronic health records (EHR) systems
- Assist with patient inquiries and resolve concerns promptly
- Prepare correspondence and administrative reports
- Ensure HIPAA compliance and patient confidentiality
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in healthcare administration
- Proficiency with EHR systems (Epic, Athenahealth, etc.)
- Strong knowledge of insurance verification protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Spanish fluency highly desirable