Job Description
Join our award-winning healthcare team as a Medical Receptionist at Charlotte Medical Center! We're seeking a compassionate professional to be the first point of contact for our patients. This role offers competitive compensation, comprehensive benefits, and a supportive work environment in one of Charlotte's most dynamic neighborhoods. If you thrive in fast-paced settings and are passionate about patient care, apply today to become part of our growing family!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Answer multi-line phone system and schedule appointments using Epic EHR
- Verify insurance coverage and collect co-pays accurately
- Prepare and maintain patient charts and electronic records
- Coordinate with clinical staff for patient flow and urgent needs
- Assist with medical billing and coding tasks
- Maintain clean, organized reception area
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in healthcare front desk/reception
- Proficiency with EHR systems (Epic/Meditech)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic knowledge of HIPAA compliance
- Valid North Carolina driver's license