Job Description
Join our award-winning medical practice in sunny Tucson as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our diverse patient base. Enjoy competitive benefits, a supportive team environment, and the opportunity to grow within our expanding healthcare network. Perfect for those who thrive in fast-paced settings and want to make a real difference in patients' lives.
Responsibilities
- Manage patient check-in/check-out processes efficiently using Epic EMR systems
- Schedule appointments and coordinate referrals with specialists across Southern Arizona
- Verify insurance coverage and handle billing inquiries with precision
- Maintain accurate patient records and confidential health information (HIPAA compliance)
- Assist with medical supply inventory management and front desk operations
- Collaborate with clinical staff to optimize patient flow and satisfaction
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in healthcare reception or administrative support
- Proficiency with EMR/EHR systems and Microsoft Office Suite
- Exceptional communication skills and ability to remain calm under pressure
- Strong attention to detail and multi-tasking abilities
- Knowledge of HIPAA regulations and medical terminology
- Spanish fluency highly desirable for our diverse patient population