Job Description
Join our award-winning healthcare team as a Medical Receptionist at Bluegrass Medical Center! We're seeking a compassionate professional to serve as the first point of contact for patients in our state-of-the-art Lexington facility. Enjoy competitive pay, comprehensive benefits package, and a supportive environment where your contributions make a real difference. Apply today to start your rewarding career in healthcare!
Responsibilities
- Manage patient check-in/out procedures efficiently while maintaining HIPAA compliance
- Schedule appointments and coordinate with healthcare providers using EHR systems
- Handle patient inquiries via phone, email, and in-person with exceptional service
- Process insurance verifications and maintain accurate patient records
- Assist with medical billing and coding tasks as needed
- Collaborate with clinical staff to ensure smooth patient flow
- Manage office inventory and supply ordering
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of medical office or customer service experience
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and insurance processes
- Excellent communication and multitasking abilities
- Detail-oriented with exceptional organizational skills
- Basic knowledge of HIPAA regulations
- Ability to remain calm under pressure in fast-paced environments