Job Description
Join CityMed Health Center, Newark's premier multi-specialty clinic, as a Medical Receptionist and become the welcoming face of our healthcare community. We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical team. Enjoy competitive pay, comprehensive benefits (health/dental/vision), PTO, and a collaborative environment where your growth is prioritized.
What You'll Love: Modern clinic with cutting-edge EHR systems, free parking, and proximity to Newark's vibrant downtown. We invest in your success with ongoing training and advancement opportunities.
Responsibilities
- Manage patient intake, appointment scheduling, and registration processes
- Handle insurance verification, billing inquiries, and medical records maintenance
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain HIPAA compliance and confidentiality protocols
- Utilize EHR systems (Epic/Cerner) for accurate data entry
- Resolve patient concerns with empathy and professionalism
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or healthcare admin experience
- Proficiency in EHR systems and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and multitasking abilities
- Detail-oriented with excellent organizational skills
- Bilingual (English/Spanish) highly desirable