Job Description
Join our award-winning healthcare team in the heart of Los Angeles! City Health Center is seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our diverse patient community. This role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive environment. If you thrive in fast-paced settings and are passionate about patient care, we encourage you to apply today.
Responsibilities
- Manage patient intake, check-ins, and appointment scheduling using EMR systems
- Verify insurance coverage and collect co-payments accurately
- Coordinate with medical staff to ensure seamless patient flow
- Maintain confidential patient records and HIPAA compliance
- Handle multi-line phone systems and triage inquiries
- Assist with basic administrative tasks (billing, filing, correspondence)
- Support patient education and resource distribution
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years of medical front desk/reception experience
- Proficiency in EMR systems (Epic, NextGen, etc.)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- CPR certification or willingness to obtain
- Bilingual English/Spanish highly desirable