Job Description
Join our award-winning healthcare team as a Medical Receptionist at Santa Ana Medical Center. We're seeking a compassionate professional to be the first point of contact for our diverse patient community. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference. If you thrive in fast-paced clinical settings and excel at patient-centered care, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently using EHR systems
- Schedule appointments and coordinate with specialists across departments
- Verify insurance coverage and collect copays accurately
- Maintain strict patient confidentiality per HIPAA regulations
- Prepare and organize patient charts and digital records
- Coordinate with clinical staff to optimize patient flow
- Handle multi-line phone systems with professionalism
Qualifications
- Minimum 2 years medical office experience
- Proficiency in EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and billing codes
- Excellent communication and conflict resolution skills
- CPR certification or willingness to obtain
- Ability to multitask in high-pressure environments
- Spanish bilingual proficiency highly valued