Job Description
Join Austin Health Partners as a Medical Receptionist and become the welcoming face of our cutting-edge healthcare facility! We provide all necessary equipment including ergonomic workstations, dual monitors, and advanced practice management software. Enjoy a collaborative environment supporting compassionate patient care while advancing your career in Austin's thriving medical community.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule appointments and coordinate referrals using EHR systems
- Verify insurance eligibility and collect co-payments
- Maintain accurate patient records and confidentiality protocols
- Coordinate with clinical staff for patient flow optimization
- Answer multi-line phone system and triage inquiries
- Prepare daily reports and manage office inventory
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or customer service experience
- Proficiency with EHR systems (Epic/NextGen preferred)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional communication and multitasking abilities
- Ability to work in fast-paced environment with minimal supervision
- Basic computer literacy including Microsoft Office Suite
- Positive attitude and commitment to patient-centered care