Job Description
Join our award-winning healthcare team as a Medical Receptionist at ProMed Health Group! We're seeking a compassionate professional to serve as the first point of contact for our patients in Toledo. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a supportive environment. If you thrive in fast-paced settings and are passionate about patient care, we encourage you to apply today!
Responsibilities
- Manage patient scheduling, check-ins, and appointment coordination
- Handle incoming calls and triage messages to appropriate departments
- Verify insurance coverage and collect co-payments accurately
- Maintain electronic health records (EHR) systems with precision
- Assist with medical billing procedures and documentation
- Ensure HIPAA compliance and patient confidentiality at all times
- Coordinate with clinical staff to optimize patient flow
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- 1+ years of medical reception or front desk experience
- Proficiency in EHR systems (Epic or experience with NextGen)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Customer-focused with problem-solving mindset
- Ability to thrive in high-pressure situations