Job Description
Join our dynamic healthcare team at Richmond Health Partners as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. In this vital role, you'll ensure seamless front desk operations while delivering exceptional service. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Richmond's thriving medical community.
Responsibilities
- Manage patient scheduling, appointments, and check-in/out processes
- Handle patient registrations, insurance verification, and medical records management
- Answer multi-line phone systems with professionalism and empathy
- Process payments, co-pays, and billing inquiries accurately
- Coordinate with clinical staff to ensure smooth patient flow
- Maintain HIPAA compliance and confidentiality protocols
- Assist with medical office administrative tasks as needed
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of front desk or medical reception experience
- Proficiency in electronic health records (EHR) systems
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Knowledge of medical terminology and insurance processes
- Basic computer skills with MS Office proficiency