Job Description
Join our award-winning healthcare team at Sunrise Health Partners as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients in Albuquerque. Enjoy competitive benefits, modern facilities, and a collaborative environment where your skills make a real difference in patient care.
Responsibilities
- Manage patient registration, scheduling, and check-in processes using EHR systems
- Verify insurance coverage and collect co-pays accurately
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain HIPAA compliance for all patient communications
- Handle multi-line phone systems with professionalism and efficiency
- Process medical records requests and correspondence
- Assist with patient education materials and appointment reminders
Qualifications
- High school diploma or equivalent required; medical office certification preferred
- 2+ years experience in medical reception or front desk roles
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service skills with conflict resolution abilities
- Ability to multitask in a fast-paced healthcare environment
- Valid CPR certification or willingness to obtain