Job Description
Join CityMed Health Partners as a Medical Receptionist and become the welcoming face of our Newark healthcare facility! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical team. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your skills make a real difference in our community.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments across multiple departments using Epic EMR system
- Verify insurance coverage and collect co-pays accurately
- Maintain secure patient records and confidentiality compliance (HIPAA)
- Coordinate with medical staff for urgent patient needs
- Process medical billing claims and insurance documentation
- Assist with telemedicine appointment setups
Qualifications
- Minimum 1 year medical office reception experience
- Proficiency in EMR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service skills with multilingual ability (Spanish a plus)
- Ability to multitask in fast-paced clinical environments
- CPR certification (or willingness to obtain within 30 days)
- High school diploma or equivalent (college degree preferred)