Job Description
Join our award-winning healthcare team as a Medical Receptionist where we provide all necessary equipment to ensure your success! We're seeking a professional and compassionate individual to be the first point of contact for our patients. Enjoy a modern, supportive environment with state-of-the-art technology including dual monitors, digital scheduling systems, and ergonomic workstations. This role offers comprehensive benefits, paid training, and opportunities for career advancement within our network of 12+ Pittsburgh clinics.
Responsibilities
- Manage patient check-in/out processes using our EMR system (Epic experience preferred)
- Schedule and coordinate appointments across multiple departments
- Handle insurance verification and billing inquiries
- Maintain accurate patient records and confidentiality compliance
- Assist with medical supply inventory and equipment management
- Coordinate with clinical staff for patient flow optimization
- Process payments and manage daily cash drawer reconciliation
Qualifications
- High school diploma or equivalent (medical office certification preferred)
- 1+ years of front desk or reception experience in healthcare
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology and HIPAA compliance
- Valid Pennsylvania driver's license (for occasional inter-clinic travel)