Job Description
Join City Health Center as a Medical Receptionist and become the first point of contact for our patients in Philadelphia! We're seeking a compassionate professional to deliver exceptional service in our fast-paced medical environment. Enjoy competitive pay, comprehensive benefits, and a supportive team dedicated to patient care excellence. Apply today to start your rewarding healthcare career!
Responsibilities
- Manage patient check-in/out procedures efficiently using EMR systems
- Schedule and confirm appointments while optimizing provider schedules
- Collect and verify insurance information and demographic data
- Handle patient inquiries with empathy and professionalism
- Process payments and manage billing documentation
- Maintain organized medical records and confidential files
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of experience in medical reception or front desk role
- Proficiency in EMR systems (Epic, eClinicalWorks a plus)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in high-pressure environments
- Basic knowledge of medical terminology and insurance protocols
- Positive attitude with commitment to patient-centered care