Job Description
Join our award-winning healthcare team in Glendale as a Medical Receptionist! We're urgently seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions directly impact patient care.
At Sunrise Medical Group, we pride ourselves on delivering exceptional patient experiences. As a key member of our front desk team, you'll manage daily operations with precision and warmth. We offer paid training, flexible scheduling options, and opportunities for career advancement within our growing network.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EHR systems
- Schedule appointments and coordinate with medical staff for optimal patient flow
- Verify insurance coverage and collect accurate patient information
- Handle incoming calls and triage messages to appropriate departments
- Maintain organized medical records and ensure HIPAA compliance
- Assist patients with billing inquiries and payment processing
- Prepare daily reports and manage office supplies inventory
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Attention to detail with accurate data entry skills
- Ability to remain calm under pressure during high-volume periods
- Valid CPR certification (training provided if needed)