Job Description
Join our award-winning healthcare team as a Medical Receptionist at Tampa Bay Medical Group. We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art facility. Enjoy competitive benefits, career growth opportunities, and a supportive environment dedicated to patient excellence. If you thrive in fast-paced settings and want to make a difference in healthcare, apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Schedule and confirm appointments while maintaining accurate calendars
- Verify insurance information and collect co-payments
- Handle patient inquiries with empathy and professionalism
- Maintain HIPAA compliance for all patient data
- Coordinate with clinical teams to ensure smooth patient flow
- Prepare and maintain patient records and documentation
Qualifications
- Minimum 1 year medical office reception experience
- Proficiency with EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and communication skills
- Ability to multitask in a high-volume environment
- High school diploma or equivalent required
- Certified Medical Administrative Assistant (CMAA) preferred