Job Description
Join our dynamic healthcare team as a Medical Receptionist at Indianapolis Health Partners! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art Indianapolis facility. This direct-hire opportunity offers competitive benefits, career growth, and the chance to make a meaningful impact in patient care. If you thrive in fast-paced environments and excel at customer service, apply today to become part of our award-winning medical practice.
Responsibilities
- Manage patient check-in/check-out procedures efficiently using EMR systems
- Schedule appointments and coordinate complex multi-specialty calendars
- Verify insurance coverage and collect patient payments
- Handle confidential patient records with HIPAA compliance
- Coordinate with clinical staff for seamless patient flow
- Resolve patient inquiries and concerns with empathy
- Maintain clean, organized reception area
Qualifications
- Minimum 2 years medical front desk experience required
- Proficiency in EMR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- High school diploma or equivalent; certification preferred
- Ability to remain calm under pressure during peak hours
- Valid CPR certification (or willing to obtain)